OKKO network is launching a new service for handing of ready dishes at its filling stations - OKKO Drive. Now drivers can order food and drinks from the cafe assortment without leaving the car. Two pilot points have already been launched in Lviv and Ternopil, and 8 more OKKO Drive are awaiting its operation in Lviv.
"Modern filling stations have long ceased to be a place where people come to refuel only. Today filling stations offer much more options. Along with the fuel competition, there is competition in the areas and terms of services, tasty food and delicious coffee, speed of service and digitalization. OKKO has always been a trendsetter and now we are forming a new fuel retail in Ukraine - fast service in the OKKO Drive format. I am sure that our customers will gratefully accept the new service," COMMENTED ELENA VOROSHILO, OPERATIONAL DIRECTOR OF OKKO NETWORK.
To use the service, you need to drive up to the menu counter on the territory of the complex, make a choice, and then move to the delivery window, pay in a convenient way and pick up the formed and packed order in a matter of minutes. You can order familiar dishes, such as pizza, burgers, hot dogs, snacks, and pastries, as well as coffee, tea and refreshments.
Currently, OKKO Drive is already operating at filling stations in Lviv at Naukova Street, 2 and a newly opened filling station near Ternopil in the village of Hai-Hrechynski at Lvivska Street, 9.
The idea to open services of ready-to-eat dishes at OKKO filling stations appeared before the war. The initial OKKO Drive was opened at the filling station in Lviv on Lychakivska Street in 2021, and there were tested and analyzed all the processes and customers’ demand for this service.
In 2023, OKKO returned to the implementation of the project of the ready-to-eat service in a revised and updated format, and planned to invest about $1.8 million in the opening of Drive in 2024. A modern and futuristic design was developed and implemented at the ordering and delivery counters.
OKKO is constantly working on introducing new opportunities and services for the customers. Thus, drivers and passengers can pay directly at the pump using the OKKO Pay service; the company has installed 20 two-sided cash registers, with plans for another 80 this year; dishes from OKKO menu and goods from the store can be ordered through the GLOVO and BOLT delivery services.